Legal Policy

While Nettherapy endeavours to provide you with information and support which will be of assistance to you in addressing your concerns, Nettherapy cannot and does not guarantee or warrant expressly or impliedly that such information or support is current, complete or accurate, is suitable to your circumstances or will in fact be of help to you and to the extent the law permits.

Nettherapy cannot and does not accept any legal liability or responsibility to you in damages or otherwise whether in contract, tort including negligence or any other area of claim, should the information or support provided not be current, complete or accurate, suitable to your circumstances or not be of benefit to you or should you suffer or claim to suffer any loss, detriment or damage of any kind whatsoever whether direct, indirect, special, consequential, incidental or otherwise as a result of your acting or relying on such information or support and by your accessing and using the Nettherapy website you shall be deemed to have read and understood this disclaimer and to have accepted its terms.

In particular Nettherapy does not furnish medical, psychiatric, psychological or similar advice, information or support in respect of which you should consult with a qualified professional for assistance.

References on this site to other sites are for informational purposes only and Nettherapy does not endorse, guarantee or warrant the availability of any sites to which links are provided nor the suitability, completeness or accuracy of any of the material on such sites in respect of which Nettherapy accepts no liability or responsibility.

Should you elect to access any such sites you do so entirely at your own risk.

This disclaimer and its interpretation and application and any legal relationship between you and Nettherapy shall be governed by the law for the time being in force in the State of Queensland, Australia.

If you disagree with or are not prepared to proceed on the basis of this disclaimer, you should click onto the ''Disagree'' button below now and not proceed further otherwise you will be deemed to be proceeding on the basis of and to have accepted this disclaimer and its terms.

Confidentiality

Be assured that any information communicated during the course of your counselling session will not be communicated to any third party without your express written consent. There are, however, certain exceptions.

• As part of our professional supervision, it may be necessary at times to discuss aspects of sessions with other centre professionals. This does not extend beyond the limits of professional codes of ethics.
• Legal obligations can require counsellors to report specific incidents to the police or community welfare services.
  These may be but are not restricted to:
  - Suspicions of child abuse or neglect.
  - If an individual life or that of another individual is at risk of serious injury or harm.
• Courts of law may subpoena our records for use within the context of their investigations in so far as our records have relevance to the particular case at hand.

Service Limitations

Due to the nature of on-line therapy, there are specific limitations to our service provision. Should you be experiencing feelings of suicide, we recommend you log off the computer now and contact the police or the ambulance service.

Should you be confronted with issues involving sexual abuse or domestic violence as a current issue, it is recommended you engage in face-to-face counselling. These issues are best handled with a physical support network. Where this is impractical or inaccessible we will nevertheless provide professional support through our services.

Where therapy involved dealing with eating disorders, sexual deviance or psychotic disorders, we also recommend that you contact your local practitioners for specialist professional help.

Age Restrictions

Current law requires that clients under the age of 18 provide written parental consent in order to proceed with our services. We are able to speak to your parents to obtain this.

Technology

As with all enterprises using information technology, there are times when lines will be down or congested, equipment will malfunction and systems may simply die. Please be patient with us during these times and we will rectify any concerns you may have where humanly possible.